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Smart Hotel Management Platform: The Perfect Blend of Technology and Hospitality

Vitrea
31 Jan 2025

The modern hospitality industry demands advanced technological solutions that seamlessly integrate convenience, energy efficiency, and intelligent management of hotel rooms and public spaces. While an elegantly designed hotel room was once enough, today’s guests expect more—a truly exceptional hospitality experience. This means creating the perfect ambiance upon entry and offering customizable settings tailored to the type of stay and guest preferences. Our smart home systems now provide advanced hardware and software integration, enabling complete control over lighting, curtains, locks, and even hotel services—all through a single centralized platform.

Smart Hotel PLAY Midtown Tel Aviv | Architecture: Dana Oberson | Photography: Amit Geron | VHotel System

Meet VHotel: A Smart Hotel Management Platform

VHotel is a unique smart electrical system developed specifically for hotels, meticulously designed to meet the unique needs of the hospitality industry. The VHotel Platform is an innovative software system that serves as the integration engine for smart hotels. Its modular structure allows each integration to function as an add-on, enabling a fully customizable solution for every hotel.

Smart Hotel PLAY Midtown Tel Aviv | Architecture: Dana Oberson | Photography: Amit Geron | VHotel System

Smart Hotel PLAY Midtown Tel Aviv | Architecture: Dana Oberson | Photography: Amit Geron | VHotel System

 

5 Key Features of the VHotel Platform:

1. Advanced Room Management Interface

  • Web-based platform offering full visibility and control over all hotel rooms.
  • The front desk can monitor room occupancy status, DND/MUR modes, lighting, and climate conditions.
  • Direct control over lighting, air conditioning, and various room scenarios.
  • Simple configuration process—everything is set up through the interface itself.

2. API Integration (VHotel Platform API)

  • Combines RESTful API with WebSocket for fast asynchronous control.
  • Allows developers to integrate seamlessly with the VHotel system.
  • Provides a hierarchical structure for managing rooms and hotel zones.

3. Integration with External Applications

  • Duve Guest App – A smart application for booking hotel services and controlling room settings via smartphone.
  • BYND91 Voice Assistant – A voice-controlled assistant for ordering services and managing room systems with voice commands.
  • Vitrea Solution for Duve – Enables full control over all room panels directly from the guest’s Duve app.
  • Features include door unlocking, lighting control, activating DND mode, and air conditioning management—available within a 1,000-meter radius of the hotel, requiring GPS and location services.

4. Connection to Hotel Management System (PMS) – Optima PMS

  • Automates processes based on guest actions, such as:
    • “Check-in scenario” triggered upon guest arrival.
    • Housekeeping notifications when “Make Up Room” (MUR) mode is activated.

5. HVAC System Gateway

  • Compatible with a variety of air conditioning systems, including CoolMaster and Sensibo.
  • Provides centralized control over room temperatures and the entire hotel building.

 

 

Smart Hotel PLAY Midtown Tel Aviv | Architecture: Dana Oberson | Photography: Amit Geron | VHotel System

 

VHotel: The Perfect Fusion of Technology and Hospitality

Our smart hotel system offers advanced management, energy savings, and enhanced guest experiences. With cutting-edge integrations and flexible customization, hotels can provide tailored stays while optimizing resource management. In an era where guest experience is more critical than ever, investing in smart hotel technology is no longer a luxury—it’s a necessity.

Architects, interior designers, and developers—planning a new hotel? Now is the perfect time to implement an intelligent management platform that seamlessly blends technology with hospitality! Contact us for more details and to schedule a visit to our showroom.